Getting help

Mediation

Mediation

Mediation

A confidential, voluntary process that allows parties to resolve disputes without a formal due process hearing. An impartial mediator helps the parties to express their views and positions to understand the other’s views and positions. The mediator’s role is to facilitate discussion and help parties reach an agreement, not to recommend solutions or take positions or sides. If parties reach agreement, that agreement is binding and may not be appealed.

Ask for Mediation

During Mediation, you and a member of the school based or district CSE sit down with a neutral third party who assists and encourages you and the Department of Education to reach an agreement. You can make a request for mediation to your child’s school-based or district CSE, or by contacting the Community Dispute Resolution Centers (CDRC) for your borough:

NEW YORK CITY COMMUNITY MEDIATION CENTERS
SPECIAL EDUCATION MEDIATION CONTACTS

Location

 Contact Information

BRONX

IMCR Dispute Resolution
telephone: 718-585-1190
384 East 149th St., Suite 330 fax: 718-585-1962
Bronx, NY 10455 email: imcrmediate@aol.com 
contacts: Titus Rich, Maria Hernandez

BROOKLYN & MANHATTAN

New York Peace Institute
telephone: 718-834-6671 x 20
210 Joralemon St, Suite 618 fax: 718-834-6681
Brooklyn, NY 11201 email: chimes@nypeace.org
contacts: Carol Himes, Michele Kirschbaum

QUEENS

Community Mediation Services
telephone: 718-523-6868
89-64 163rd St fax: 718-523-8204
Jamaica, NY 11432 email: mleonard-smith@mediatenyc.org eamazan@mediatenyc.org
contacts: Michelle Leonard, Evelyn Amazan

STATEN ISLAND

NY Center for Interpersonal Development
telephone: 718-815-4557 
(NYCID) fax: 718-876-6068
130 Stuyvesant Place, 5th fl
email: specialeducation@nycid.org
Staten Island, NY 10301 contact: Katie Cole

 

The Right to Challenge

You have the right to challenge school decisions made regarding your child. You can request Mediation, an Impartial Hearing or challenge any decisions which affect your child’s education or to resolve differences. If you require an interpreter, the Department of Education must provide one.