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For Parents

If you are a parent, the best way to find an answer is to contact your child’s school’s principal or parent coordinator. Each school’s Web page contains telephone numbers and e-mail addresses for school leaders and parent coordinators. Find your school.

If you are a parent and you can’t find an answer at the school level, please call your District Family Advocate (if your child is in elementary or middle school) or your Borough Director (if your child is in high school).

Other questions

For other questions about the DOE and to report an incident, call NYC's 311 system 24 hours a day, 7 days a week. If you are outside of New York City, you may reach the 311 system by calling (212) NEW-YORK (639-9675). 311 TTY Services are available by calling (212) 504-4115. You also can call our main phone line at (718) 935-2000 during business hours.

Contact the Chancellor

What's on your mind? Compose a message to the Chancellor.

Tweed Courthouse
52 Chambers Street
New York, NY 10007

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