Q. I am a new employee. When will I receive my first check?
Q. Taxes are not being taken out of my check. Can this be right?
Q. How can I verify the number of exemptions on file for me?
Q. I lost my check. What do I do?
Q. Am I entitled to summer/vacation pay?
Q. How is my summer/vacation pay calculated?
Q. Can I deposit my check into my account prior to the check date?
Q. What is Final Entitlement?
Q. Why is the CAR portion of my Final Entitlement paid in three installments?
Q. I had days left in my CAR. Why weren't they paid to me?
Q. What is Service Compensation/Termination Pay?
Q. How do I apply for Service Compensation/Termination Pay?
Q. What is Termination Pay?
Q. How do I apply for Termination Pay?
Q. Who is garnishing my check and how can I have it stopped?
Q. Where do I submit my college credits/change of title?
Q. Why is my per session pay included on my regular check?
Q. I did not get paid. How can I get an emergency check?
Q. What do I need to do to get an amended or duplicate W-2?
Q. I am a new employee. When will I receive my first check?
A. Employees typically receive their first paychecks within two payroll cycles after all budget and personnel actions have occurred. If you have not received a check within this time frame please contact your payroll secretary. The Personnel Unit at (718) 935-2295 and the EBANK Payroll Staff at (718) 935-3030 can also assist you.
Q. Taxes are not being taken out of my check. Can this be right?
A. Yes. The amount of taxes (if any) deducted from your paycheck is determined by gross wages earned within a given period and the number of exemptions that you are claiming. If the gross wages fall beneath the taxable amount for your exemptions, Federal, State, or City taxes would not be deducted. You can calculate this amount using a tax table in IRS Publication 15 (Circular E).
Q. How can I verify the number of exemptions on file for me?
A. Your payroll secretary can determine your exemptions in EIS. This information can also be found on your check stubs. If the amount shown is not accurate then have him/her process a change for you.
Q. I lost my check. What do I do?
A. You must immediately contact your payroll secretary/timekeeper so that a stop payment can be placed on the check.
Q. Am I entitled to summer/vacation pay?
A. If you have worked during the school year in a valid title then you would be entitled to summer/vacation pay based on that service. Please note that Co-op students, Per Diem Ed Paras, and Per Session Only Ed Paras do not earn any vacation/summer pay.
Q. How is my summer/vacation pay calculated?
A. Vacation/Summer Pay for UFT Education Paras and DC37 Family Paras is pro-rated based on the number of months worked during the school year. For all other DC37 titles and IBT 237 employees Vacation/Summer Pay is based on years of service as well as months worked during the school year.
Q. Can I deposit my check into my account prior to the check date?
A. No. Early deposits are subject to monetary penalties from both the NYC Department of Education and the bank.
Q. What is Final Entitlement?
A. Final Entitlement is a payment made to Annual UFT Education Paras when they retire from service. Final Entitlement payments include service, vacation, and ½ of any time left in the employee's Cumulative Absence Reserve (CAR). Once the CAR balance is reduced by ½ each day is paid at the rate of 1/200th of the employee's annual salary.
Q. Why is the CAR portion of my Final Entitlement paid in three installments?
A. Any amounts owed that exceed $1,500.00 are paid in 3 installments. This is based on the UFT union contract which calls for three equal amounts payable two months, fourteen months, and twenty-six months following the employee's termination date.
Q. I had days left in my CAR. Why weren't they paid to me?
A. In accordance with the UFT contract only those employees that are members of the Teacher's Retirement System (TRS) will be paid for unused CAR time. See UFT Contract Article 19 A.12.
Q. What is Service Compensation/Termination Pay?
A. Service Compensation/Termination Pay is a payment made to retired hourly employees with at least ten years of service. All DC37 hourly titles except for the Family Paras receive a service compensation allowance for each year of service beyond five. They also receive a termination payment of ½ of the hours left in their sick bank up to maximum of 400.
Q. How do I apply for Service Compensation/Termination Pay?
A. A Service Compensation/Termination Pay application is required by the Hourly Support Payroll office. It must be completed by the Payroll Secretary and contain all authorizing signatures.
Q. What is Termination Pay?
A. Termination Pay is an entitlement that is paid to retired DC37 Family Paras and School Guards. They receive termination pay for ½ of their sick balance. This payment is made at the time of their separation from service regardless of time served.
Q. How do I apply for Termination Pay?
A. A Termination Pay application must be forwarded to the Hourly Support Payroll Office. It must be completed by the Payroll Secretary and contain all authorizing signatures.
Q. Who is garnishing my check and how can I have it stopped?
A. All questions regarding garnishments must be directed to the NYC Comptroller's Office. They can be contacted regarding these issues at
(212) 669-8555.
Q. Where do I submit my college credits/change of title?
A. The Para Personnel Office processes all title changes and/or college credit applications. The required information must be submitted to them via your Regional Operation Center. They can be reached at (718) 935-2292.
Q. Why is my per session pay included on my regular check?
A. Per Session payments for Family and Education Paraprofessional titles are processed along with their regular paychecks because both are processed through the EIS system for the same payrolls.
Q. I did not get paid. How can I get an emergency check?
A. You must request an emergency check at your Integrated Service Center (ISC).
Q. What do I need to do to get an amended or duplicate W-2?
A. To request a duplicate or amended W-2 form you must complete the appropriate form. This form may be faxed to 718-935-3262 or mailed to NYC Department of Education, 65 Court Street Rm. 1701, Brooklyn, NY, 11201. The form can be obtained from your payroll secretary.
NYC OPA charges $5.00 for each copy of a W-2 that is more than 3 years old. Requests of this kind must be addressed to the NYC Office of Payroll Administration, W-2 Adjustment Unit, One Centre Street, Room 200N, New York, NY, 10007.
W2 Duplicate Request Form (more than 3 years)