Human Resources

Administrative Employees (H/ZBank) and Pedagogues (QBank)

Administrative employees and pedagogues can submit benefits selections online by using NYCAPS Employee Self Service (ESS).

Samples of titles within these populations include:

Administrators
• Staff Analysts
• Educational Analysts
• Parent Coordinators
• SAPIS Workers
• Interpreters
• Nurses and Nurse Supervisors
• Clerical Aides
• Accountants
• Bookkeepers
• Attorneys
• Customer Service Representatives
• Fingerprinting Technicians
• Computer Associates
• Occupational Therapists
• Physical Therapists
• Computer Technicians
• Software Developers 
Pedagogues
• Teachers
• Principals
• Assistant Principals
• Guidance Counselors
• School Social Workers
• School Psychologists
• School Payroll Secretaries
•  Laboratory Specialists
• Regularly Appointed  Substitute Teachers
• Pedagogic Managers
• School Supervisors
• Teacher-assigned
• Principal-assigned
• Assistant Principal-assigned
• Education Administrators not staffed at a CFN
• CFN-based Education Administrators

To enroll or make changes online:

1. Read the following documents to orient yourself to this tool:
A Guide to Using Employee Self Service (ESS)

ESS: Frequently Asked Questions

2. Log on to NYCAPS Employee Self Service (ESS):

nyc.gov/ess 

3. Enter your User ID and Password:

If logging on for the first time, use the following:

    • Your User ID is your 7 digit Employee ID/PMS Reference # provided by your agency or found on your previous pay stubs.  New hires receive their Employee ID/PMS Reference # as part of the new hire process.

    • Your temporary password for ESS consists of the last two digits of your SSN , the first three letters of your birth month (must be upper case), your birth day (including the leading zero, if applicable), and birth year.

      Here is an example of how to get your password:

      Social Security Number:  XXX-XX-XX99
      Birthdate:  JANUARY 01, 1980

      Your temporary password would be:  99JAN011980

After logging in with your temporary password, you will be immediately prompted to change it.

4. Once logged on, click Benefits.

5A. If you are enrolling in benefits due to a job-related qualifying event (e.g., you are a new hire or you have transferred to a new title), or during the Open Enrollment Transfer Period:

a. Click Health Benefits Enrollment

b. Under Open Benefit Events, locate the New Hire or Hire with waiting period event, or transfer period event as applicable. Click the Select button to the right of the event

c. Complete and submit the online form.

d. If you are required to submit supporting documentation, print and complete an ESS Coversheet and submit all documents (e.g., marriage, domestic partnership, birth or adoption and/or student certificates) to the HR connect Health Benefits Administration Office.  Be sure to write your name and Employee ID on each page that you submit:

Fax:    (718) 935-5215 (Attn: HR Connect Health Benefits Administration Office)

Email:    HRConnectBeneFax@schools.nyc.gov

5B. If you are adding or dropping a dependent due to a life event (such as, marriage, divorce, birth of a child):

a. Click Life Events.

b. Complete and submit the online form.

c. Print and complete an ESS Coversheet.

d. Submit all required supporting documentation to the HR Connect Health Benefits Administration Office.  Be sure to write your name and Employee ID on each page that you submit: 

Fax:    (718) 935-5215 (Attn: HR Connect Health Benefits Administration Office)

Email:   HRConnectBeneFax@schools.nyc.gov

New hires and those adding or dropping a dependent due to a life event: Please note that you must submit your application for health insurance within 31 days of the qualifying event (such as, your start date, divorce, or birth of a child). Once submitted, benefits typically take 4-6 weeks to be processed.  Late applications will be processed, but your coverage start date will be determined by the date the Benefits Administration Office processes a complete application.