Human Resources

Administrative Employees (H/ZBank) and Pedagogues (QBank)

Administrative employees and pedagogues have two options for enrolling in or changing their health benefits options:

  1. You may submit your benefits selections online using NYCAPS Employee Self Service (ESS) (preferred)

  2. You may call HR Connect to request a paper-based customized health benefits application form.

Samples of titles within these populations include:

Administrators
• Staff Analysts
• Educational Analysts
• Parent Coordinators
• SAPIS Workers
• Interpreters
• Nurses and Nurse Supervisors
• Clerical Aides
• Accountants
• Bookkeepers
• Attorneys
• Customer Service Representatives
• Fingerprinting Technicians
• Computer Associates
• Occupational Therapists
• Physical Therapists
• Computer Technicians
• Software Developers 
Pedagogues
• Teachers
• Principals
• Assistant Principals
• Guidance Counselors
• School Social Workers
• School Psychologists
• School Payroll Secretaries
•  Laboratory Specialists
• Regularly Appointed  Substitute Teachers
• Pedagogic Managers
• School Supervisors
• Teacher-assigned
• Principal-assigned
• Assistant Principal-assigned
• Education Administrators not staffed at a CFN
• CFN-based Education Administrators

To enroll or make changes online:

1. Read the following documents to orient yourself to this new tool:
A Guide to Using Employee Self Service (ESS)

ESS: Frequently Asked Questions

2. Log on to NYCAPS Employee Self Service (ESS):

nyc.gov/ess 

3. Enter your User ID and Password:

If logging on for the first time, use the following:

    • Your User ID is your 7 digit Employee ID/PMS Reference # provided by your agency or found on your previous pay stubs.  (New hires receive their Employee ID/PMS Reference # as part of the new hire process).

    • Your temporary password
    • consists of the last 2 digits of your SSN and your 8 digit birth date. (i.e. the password for an employee with a SSN of XXX-XX-XX89 and a birth date of 01/25/1900 would be 8901251900). You will be prompted to change this immediately upon login.

If this is not your first time logging on, use the password you created when you logged on for the first time.

4. Once logged on, click Benefits.

5A. If you are enrolling in benefits due to a job-related qualifying event (e.g., you are a new hire or you have transferred to a new title), or during the Open Enrollment Transfer Period:

a. Click Health Benefits Enrollment

b. Under Open Benefit Events, locate the New Hire or Hire with waiting period event, or transfer period event as applicable. Click the Select button to the right of the event

c. Complete and submit the online form.

d. If you are required to submit supporting documentation, print and complete an ESS Coversheet and submit all documents to the HR connect Health Benefits Administration Office:

Fax:    (718) 935-5215 (Attn: HR Connect Health Benefits Administration Office)

Mail:    HR Connect Health Benefits Administration Office
            65 Court Street, Room 102
            Brooklyn, NY 11201

5B. If you are adding or dropping a dependent due to a life event (such as, marriage, divorce, birth of a child):

a. Click Life Events.

b. Complete and submit the online form.

c. Print and complete an ESS Coversheet.

d. Submit all required supporting documentation to the HR Connect Health Benefits Administration Office:

Fax:    (718) 935-5215 (Attn: HR Connect Health Benefits Administration Office)

Mail:    HR Connect Health Benefits Administration Office
            65 Court Street, Room 102
            Brooklyn, NY 11201


To enroll or make changes using a paper-based form:

A paper-based customized health benefits form will automatically be mailed to employees in the following situations:

  • Upon hire or transfer into a new position that entitles you to different health benefits options

  • Upon request, if you would prefer not to use ESS to drop or add a dependent due to a life event or during the Open Enrollment Transfer Period. To request this form, call HR Connect: (718) 935-4000.

You may either submit the online version of this form using ESS (preferred) as described above, or complete and submit the paper-based version via fax or mail as described below:

Fax:    (718) 935-5215 (Attn: HR Connect Health Benefits Administration Office)

Mail:    HR Connect Health Benefits Administration Office
            65 Court Street, Room 102
            Brooklyn, NY 11201

In person: At the HR Connect Walk-in Center at 65 Court Street, Room 102.

Please make sure you attach copies of all appropriate supporting documents required for eligible dependents, (e.g., marriage, domestic partnership, birth or adoption and/or student certificates). Copies need not be certified.


New hires and those adding or dropping a dependent due to a life event: Please note that you must submit your application for health insurance within 31 days of the qualifying event (such as, your start date, divorce, or birth of a child). Once submitted, benefits typically take 4-6 weeks to be processed.