Apple Support


The following pages list various resources from Apple that we hope you find useful and informative for troubleshooting purposes. Please note that the categories are listed by model at the top of the page, and by clicking on the particular link, you will be directed to the specific article on the Apple website.


General Information eMacs iMacs Power Macs

iBooks & MacBooks PowerBooks & MacBooks Pro Mac Minis

Help With PowerBooks

Top Issues

Startup Issues

- My Computer Shows a Flashing ? Rather than Booting to the Desktop

   -Flashing Question Mark on Startup


-My Computer is Slow during Startup

   -Slow Startup (OS 9)

   - Slow Startup (OS X)


-My Computer Never successfully Boots to the Desktop

   -Other Slow Startup Issues (OS 9)

   -How to Boot from CD (OS 9)

   -How to Boot from CD (OS X)

   -How to Boot to the Startup Manager


Hardware Issues


-My (           ) is not working correctly



   -Power Adapter



Internet Issues


-Internet Connectivity

   - Internet Connectivity (OS 9)

   -Internet Connectivity (OS X)

   -Connecting to your School's Wireless Network





   -How to Add a Printer in OS X

   -Troubleshooting a Printer in OS 9



   - General Battery Information

   -How to Maximize Your Notebook's Battery Life

   - Computer Screen Unexpectedly Displays Negative Image

   -Using the Apple Menu to get a serial number

   -Certain Keys on the Keyboard aren't Responding

   -My Computer Powers on but there is No Video