The Office of Federal and State Regulatory Compliance (OFSRC) is a unit of the New York City Department of Education’s Office of the General Counsel. OFSRC provides oversight and communication to ensure all activities that impact the NYC DOE’s participation in the federal Schools and Libraries Universal Service Support Program (also known as the E-rate Program) are in compliance with federal regulations. OFSRC also oversees the development and implementation of training programs for all employees, consultants and contractors who perform job duties in support of the New York City Department of Education’s participation in the E-rate Program (E-rate Program Personnel).
The E-rate Compliance Officer oversees and supervises the New York City Department of Education’s compliance with E-rate Program Rules by all components of the New York City Department of Education’s participation in the E-rate Program and by all E-rate Program Personnel including those in the Office of Capital Grants and Finance, Division of Instructional and Information Technology, and the Division of Contracts and Purchasing.
What is the E-Rate Program?
Administered by the Universal Service Administrative Company (USAC) and subject to the oversight of the Federal Communications Commission (FCC), the E-rate Program provides funding to assist schools and libraries in the United States, and US territories, to obtain affordable telecommunications services, Internet access, network equipment to support the provisioning of high-speed Internet services and the maintenance of such equipment.
USAC Whistleblower Hotline
The USAC Whistleblower Hotline is available for reports of any misuse of E-rate Program funds or violations of E-rate Program rules at 1-888-203-8100. The Whistleblower Hotline allows you to report – anonymously, if desired—instances where E-rate funds are being misapplied or where potential program rule violations may exist.
NYC DOE E-Rate Hotline
All E-rate Program Personnel Must Report Known, Alleged or Suspected Non-compliance within 5 Business Days. A dedicated E-rate Hotline (1-718-625-2682) has been established for E-rate Program Personnel to anonymously notify the E-rate Compliance Officer within five (5) business days, whenever E-rate Program Personnel know, suspect, or are aware of allegations that any bid, proposal, or submission for E-rate funding or other E-rate Program related conduct is not in compliance with E-rate Program Rules, the E-rate Compliance Policy or the Final Compliance Plan, or violates procurement, competitive bidding or other state or local rules, regulations, procedures or laws. The NYC DOE E-rate Hotline is available 24 hours a day, 7 days a week, and includes prompts in English and Spanish.NYC DOE E-Rate DonationsPursuant to the New York City Department of Education's participation in the E-rate Program, please contact the Office of Federal and State Regulatory Compliance via email to discuss the acceptance of donations, gifts and grants from any of the below designated E-rate vendors. The E-rate Compliance Officer or designee must review and provide approval for all donations from these vendors prior to acceptance.NYC DOE E-Rate Vendor List