Federal and State Regulatory Compliance

The Office of Federal and State Regulatory Compliance (“OFSRC”) is a unit of the New York City Department of Education’s Office of the General Counsel. OFSRC provides oversight, and communication to ensure all activities that impact the DOE’s participation in the federal Schools and Libraries Universal Service Support Program (also known as the “E-rate Program”) are in compliance with federal regulations. OFSRC also oversees the development and implementation of training programs for all employees, consultants and contractors who perform job duties in support of the New York City Department of Education’s participation in the E-rate Program (“E-rate Program Personnel”).

The E-rate Compliance Officer directs the Office of Federal and State Regulatory Compliance and oversees and supervises either directly or indirectly all E-rate Program Personnel in their performance of duties related to the E-rate Program and all components of the New York City Department of Education’s participation in the E-rate Program, including, the operations of the Office of Capital Grants and Finance, Division of Instructional and Information Technology, and the Division of Contracts and Purchasing.

What is the E-Rate Program?

Administered by the Universal Service Administrative Company (“USAC”) and subject to the oversight of the Federal Communications Commission (“FCC”), the E-rate Program provides discounts to assist most schools and libraries in the United States and U.S. territories in obtaining affordable telecommunications and Internet access. Geared to the level of poverty and the urban/rural status of the population served, discounts range from 20 to 90 percent of the costs of eligible services. USAC processes applications for E-rate Program funding and makes awards from total available funds of approximately $2.25 billion annually.

USAC Whistleblower Hotline

The USAC Whistleblower Hotline is available for reports of any misuse of E-rate Program funds or violations of E-rate Program rules at 1-888-203-8100. The Whistleblower Hotline allows you to report – anonymously, if desired—instances where E-rate funds are being misapplied or where potential program rule violations may exist.