Effective September 5, 2006
Obligation: All schools and DOE offices shall ensure that limited-English-proficient parents are provided with a meaningful opportunity to participate in and have access to programs and services critical to their child’s education.
For the full text of the Regulation, please click here.
Specific Translation Requirements
Provide timely translation and distribution of critical communications into the covered languages* including, but not limited to, the following areas:
If a translation is not readily available, a cover letter or notice on the face of the English document in the appropriate covered language(s) indicating how a parent can request a translation or interpretation of such document should be made available.
* Covered languages are: Arabic, Bengali, Chinese, Haitian Creole, Korean, Russian, Spanish and Urdu
Translation services can be obtained by:
See the Translation Services section on this site for more information.
Translated notices instructing parents on how to obtain translation services are available for downloading on the Translation Resources page.
Specific Interpretation Requirements
Provide interpretation services (either on-site or over-the-phone) during regular business hours to parents whose primary language is a covered language and who request such services in order to communicate with the DOE regarding critical information about their child’s education.
Interpretation services can be obtained by:
See the On-site Interpretation Services and Over-the-phone Interpretation Services sections on this site for more information.
Specific Notification Requirements
Provide parents whose primary language is a covered language and who require language assistance services with written notification of their rights regarding translation and interpretation services in the appropriate covered languages.
Translated versions of the Parent Bill of Rights and the Family Guide are available on the following sites:Parent Bill of RightsGuide to NYC Schools
Post in a conspicuous location at or near the primary entrance of a school or office a sign in each of the appropriate covered languages indicating the availability of language services.
Translated signs can be downloaded and printed from the following site: Signs
Specific Record-Keeping Requirements
The school shall maintain an appropriate and current record of the primary language of each parent. Such information must be maintained in ATS and on the student emergency card.
Parent Preference data is filled out on the Home Language Identification Survey and the Emergency Contact Card.
We also provide a generic language preference form to collect this information.