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Translation & Interpretation Unit

The Translation and Interpretation Unit helps the NYC Department of Education (NYCDOE) work with families who need help communicating in English.

For Families

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Your school offers free interpretation and translation services in Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Russian, Spanish, and Urdu.  If you need help in one of these languages, ask your school’s principal or parent coordinator. There is also a Language Access Coordinator (LAC) in every school who can help.

You can also click “Welcome” at the top of any page on this website to see translated information on:

  • How to enroll your child in school
  • How to help your child do well in school
  • New York City Department of Education policies and programs

The Parent's Guide to Language Access is also available for parents. This is a multi-lingual brochure that:

  • Informs parents of their right to free translation and interpretation services
  • Contains a cut out "I Speak" card
  • Direct parents to translated content on the NYCDOE website 
  • Reminds parents to share feedback on language services received at schools or centers by completing this online feedback form, calling us at 718-935-2013 or emailing us at InYourLanguage@schools.nyc.gov.

    For information about careers in the Translation and Interpretation Unit, please click here.

    For NYC Public Schools and Central Offices

    The Translation and Interpretation Unit offers New York City public schools and offices the following written translation, on-site interpretation, and over-the-phone interpretation services: 

    1. Free translation services in Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Russian, Spanish and Urdu
    2. Access to on-site interpretation services in 90 languages
    3. Over-the-phone interpretation services in 200 languages
    4. Resources for working with non-English speaking families, including:
      • A multilingual welcome poster and translated signage
      • An archive of pre-translated applications, forms, and templates
      • A language identification guide for school staff  and an “I speak…” card
      • Bilingual glossaries of Department of Education terminology and special education terms and definitions

    For more information, e-mail translations@schools.nyc.gov or visit the Unit’s intranet site.

    The Office of Sign Language Interpreting Services provides free American Sign Language interpreters for deaf parents, students and staff to all New York City public schools. Please contact the office at 212-802-1500 X 7181 or visit the Office's internet site.