Parent Resources

bus stop sign

Find Your Child’s Bus Stop or Route

Which bus route has my child been assigned? If you know your child’s student ID and birthday, you can get the answer to this and other questions on the Transportation Search Page.

If you don’t know your child's student ID, call The Office of Pupil Transportation at 718-392-8855.

Summer School Bus Information For Parents and Guardians

Click a link below to view, print and save a flyer with Summer School Bus Information For Parents and Guardians in English and translation:

Starting June 28, parents and guardians of children attending summer school can find out their child’s summer bus stop information online or by calling the OPT Customer Service Center.

Use the Student Transportation Search to look up your child’s information online. To view the information, you will need to enter your child’s student ID number and date of birth.

Call the OPT Customer Service Center at (718) 392-8855 to speak to an agent. Please have your child’s student ID number ready. Agents are available:

  • Monday to Friday from 5:30 a.m. to 7:00 p.m.
  • Saturdays & Sundays from 9:00 a.m. to 5:00 p.m. (June 27 through July 5, with the exception of July 4th )
  • Automated service is available 24 hours a day beginning on June 27.

Starting August 29 parents can use the same procedure to find out their child’s bus stop information for the 2014-15 school year which begins on September 4.


As we prepare for hotter weather it is important for schools and parents to note the capacity and limits of school bus air conditioning systems: Climate control systems on school buses are only capable of cooling a vehicle to approximately 15-20 degrees below the outside temperature, therefore, if it is 100 degrees outside, the bus can only be expected to cool to about 80 degrees. For some students who are medically fragile and/or sensitive to temperature changes, it may be in the student’s best interest not to ride on extremely hot days. The decision of whether a student rides or not (as with extremely cold temperatures as well) will remain with the principal and/or the parent. We have sent a memo to all bus companies so that they will ensure operability of their vehicles, vents, cooling and, when necessary, students with severe issues can be moved closer to the front if that part of the bus is cooler.

  The Office of Pupil Transportation (OPT) provides service to over 600,000 NYC students attending both public and non-public schools located within the five boroughs and neighboring counties in New York, New Jersey and Connecticut. Transportation services include stop-to-school busing, door-to-door busing, student MetroCards for use on NYC Transit subways and buses, and bus service for over 160,000 school field trips every year.

Our goal is to give parents and families the information they need to be informed and involved. You can learn more about general education eligibility and student MetroCards, find important safety guidelines and valuable tips to share with your child.

In the Key Documents section on the right, you can find helpful information about OPT policies and procedures including what happens if the school bus arrives at a student's destination and there is no adult at the stop to receive the child and how to request to change the location where a special education student is dropped off after school.

Search School and Student Information

You can use the OPT School and Student Transportation Search to search for transportation information by school and by student.
  • Choose the School Transportation Information search to see a school's session times, yellow bus and MetroCard information.
  •  Choose the Student Transportation Information search to see your child's information. You will need to enter your child's 9-digit student ID number and date of birth in order to view this information. For a general education student, you can see information that includes session times, scheduled morning pick-up and afternoon drop-off times, bus stop locations and bus company information. For a special education student you can see session times, route number and bus company information.

View the NYC public schools calendar.

View the non-public schools calendar.

View school bus delays and breakdowns.