Parent Resources

bus stop sign

Find Your Child’s Bus Stop or Route

Which bus route has my child been assigned? If you know your child’s student ID and birthday, you can get the answer to this and other questions on the Transportation Search Page.

If you don’t know your child's student ID, call The Office of Pupil Transportation at 718-392-8855.

Holiday Gridlock Alert Days

The New York City Department of Transportation (DOT) has advised that particularly heavy traffic can be expected on several dates in the next few weeks. While school bus delays due to increased traffic may not occur during the morning rush, delays in the afternoon may occur. Please refer to information available on the DOT website for further information, including specific dates when heavier than normal traffic is predicted.

Important Information for Parents & Families Regarding Ebola

The New York City Department of Education (NYCDOE) and the New York City Department of Health and Mental Hygiene (DOH) are working together to ensure that families have the most up-to-date guidance about Ebola, for more information please view:

  The Office of Pupil Transportation (OPT) provides service to over 600,000 NYC students attending both public and non-public schools located within the five boroughs and neighboring counties in New York, New Jersey and Connecticut. Transportation services include stop-to-school busing, door-to-door busing, student MetroCards for use on NYC Transit subways and buses, and bus service for over 160,000 school field trips every year.

Our goal is to give parents and families the information they need to be informed and involved. You can learn more about general education eligibility and student MetroCards, find important safety guidelines and valuable tips to share with your child.

In the Key Documents section on the right, you can find helpful information about OPT policies and procedures including what happens if the school bus arrives at a student's destination and there is no adult at the stop to receive the child and how to request to change the location where a special education student is dropped off after school.

Search School and Student Information

You can use the OPT School and Student Transportation Search to search for transportation information by school and by student.
  • Choose the School Transportation Information search to see a school's session times, yellow bus and MetroCard information.
  •  Choose the Student Transportation Information search to see your child's information. You will need to enter your child's 9-digit student ID number and date of birth in order to view this information. For a general education student, you can see information that includes session times, scheduled morning pick-up and afternoon drop-off times, bus stop locations and bus company information. For a special education student you can see session times, route number and bus company information.

View the NYC public schools calendar.

View the non-public schools calendar.

View school bus delays and breakdowns.