School counselors connect students and families who are in crisis or who may have mental health needs to vital community resources. School counselors lend their full assistance in these referrals, and provide follow up in order to build networks of support between the home, school, and the community.
Additional Crisis Support Resources are available at the Principals' Portal. For specific questions regarding crisis planning and protocols, please contact your Field Support Center Crisis/De-escalation Manager.
NYC DOE Crisis Intervention Overview
NYC DOE Crisis Response & Recovery Protocols
Citywide Mental Health Youth Resource Flyer - provides resources available to students and families.
1-800-LIFENET, which is available through the NYC Department of Health and Mental Hygiene, provides mental health and social service referrals by zip code and by family medical insurance.
Health Information Tools for Empowerment (HITE) is a resource for medical, mental health and related services in New York. Click on Search for Programs and Services for a wealth of resources in areas such as: after-school programs/youth groups, child care/day care, counseling for children, domestic abuse/victims’ services, early childhood education, family financial and welfare services, home-based family support, LGBTQ services, mentoring, parenting support, psychological testing for youth, summer youth programs, and tutoring.
Bronx Children's Mobile Crisis Team of the Visiting Nurse Service of New York provides rapid response to referrals for children/adolescents in active crisis situations. This service is open to Bronx schools only. View details here before making a referral. Access additional information here.
Center for School Mental Health, University of Maryland School of Medicine - List of Resources for Dealing with Traumatic Events in Schools; Talking To Children about Violence: Tips for Parents and Teachers.
Child Mind Institute - Resources for helping children cope with crises
National Child Traumatic Stress Network - Teacher Guidelines for Helping Students After Mass Violence
Suicide Intervention & Prevention
American Foundation for Suicide Prevention (AFSP)
provides educator resources
. American Counseling Association (ACA) Counseling Today
article: Confronting the threat of suicide Comunilife
services include: "Life is Precious," a Latina Suicide Prevention Program and the VIDA Guidance Center. View additional program information here
. The Samaritans of New York
- provide The Samaritans Suicide Prevention Hotline, which can be reached at (212) 673-3000, 24 hours/7 days. Review the NYC Guide to Suicide Prevention, Services and Resources
. Substance Abuse & Mental Health Services Administration (SAMHSA)
recent release: Preventing Suicide: A Toolkit for High Schools NYS Office of Mental Health (OMH)
provides trainings on suicide prevention
Resources for Natural DisastersChild Mind Institute
- Child Mind Institute Hurricane Sandy Resources iHelp
is an online service sponsored by the Mental Health Association of NYC
, which provides teachers and parents with access to free, confidential and effective programs to help regain a sense of emotional well-being. A flyer
and brochure (front
) are available.The National Child Traumatic Stress Network (NCTSN)
offers trainings resources including After the Hurricane: Helping Young Children Heal