School counselors connect students and families who are in crisis or who may have mental health needs to vital community resources. School counselors lend their full assistance in these referrals, and provide follow up in order to build networks of support between the home, school, and the community. Additional Crisis Support Resources are available at the Principals' Portal. For specific questions regarding crisis planning and protocols, please contact your Network Youth Development liaisons.
NYC DOE Crisis Intervention Overview
NYC DOE Crisis Response & Recovery Protocols for Networks and Schools
Citywide Mental Health Youth Resource Flyer - provides resources available to students and families.
1-800-LIFENET, which is available through the NYC Department of Health and Mental Hygiene, provides mental health and social service referrals by zip code and by family medical insurance.
Health Information Tools for Empowerment (HITE) is a resource for medical, mental health and related services in New York. Click on Search for Programs and Resources for the School, Youth and Family “button” which provides a wealth of resources in areas such as: after-school programs/youth groups, child car/day care, counseling for children, domestic abuse/victims’ services, early childhood education, family financial and welfare services, home-based family support, LGBTQ services, mentoring, parenting support, psychological testing for youth, summer youth programs, and tutoring.
Bronx Children's Mobile Crisis Team of the Visiting Nurse Service of New York provides rapid response to referrals for children/adolescents in active crisis situations. This service is open to Bronx schools only. View details here before making a referral. Access additional information here.
Center for School Mental Health, University of Maryland School of Medicine - List of Resources for Dealing with Traumatic Events in Schools; Talking To Children about Violence: Tips for Parents and Teachers.
Child Mind Institute - Resources for helping children cope with crises
NY Association of School Psychologists (NYASP)
- How to Talk with Kids about Events in Ferguson, MO
offers general guidelines as to how to engage in a dialogue with children who are trying to make sense of the occurrences that have transpired. PBS
- Talking to Kids About the News
offers age-by-age tips.
Suicide Intervention & Prevention
American Association of Suicidology
- September 8-14, 2014 is the 40th Annual National Suicide Prevention Week American Foundation for Suicide Prevention (AFSP)
provides educator resources including a helpful toolkit, After a Suicide: A Toolkit for Schools
. American Counseling Association (ACA) Counseling Today
article: Confronting the threat of suicide Comunilife
services include: "Life is Precious," a Latina Suicide Prevention Program and the VIDA Guidance Center. View additional program information here
. The Samaritans of New York
- provide The Samaritans Suicide Prevention Hotline, which can be reached at (212) 673-3000, 24 hours/7 days. Review the NYC Guide to Suicide Prevention, Services and Resources
. Substance Abuse & Mental Health Services Administration (SAMHSA)
recent release: Preventing Suicide: A Toolkit for High Schools NYS Office of Mental Health (OMH)
provides trainings on suicide prevention
Resources for Ebola Virus Disease NYCDOE Protocol for Schools
Office of School Health Medical Room Guidance for Triaging for Ebola Virus Disease
How to Talk With Your Child (and Yourself) About Ebola
Talking with Children: Tips for Caregivers, Parents During Infectious Disease Outbreaks
Resources for Natural DisastersHurricane Sandy Resources
With the second anniversary of Hurricane Sandy fast approaching, through State and Federal grants, New York City schools can avail themselves of programs offering psychological services, specifically those most affected by Hurricane Sandy. Although schools demonstrated tremendous resilience and offered safe havens to many students affected by Hurricane Sandy, students, families, and school staff alike can still be dealing with emotional distress caused by this kind of crisis. In many instances the traumatic effect can be long-ranging and may still be developing. iHelp
is an online service sponsored by the Mental Health Association of NYC
, which provides teachers and parents with access to free, confidential and effective programs to help regain a sense of emotional well-being. A flyer
and brochure (front
) are available.
After the Storm: A Guide to Help Children Cope with the Psychological Effects of a Hurricane
- University of Miami, Department of Psychology Child Mind Institute
- Child Mind Institute Hurricane Sandy Resources
- includes Helping Children Cope after a Natural Disaster (Guide)
, Helping Children Cope with the Aftermath of Superstorm Sandy (Video)
, and the Symptom Checker (Online Tool)The National Child Traumatic Stress Network (NCTSN)
offers trainings resources including After the Hurricane: Helping Young Children Heal