Human Resources

HR Connect Walk-in Center: Fingerprinting and Employee IDs

Announcement:
Please note that you may not come to the HR Connect Walk-in Center for fingerprinting unless you have completed all of your required forms online. No walk-ins will be accepted for fingerprinting. If you have not received an email to begin the pre-employment process, you must contact your employer.  
 

General Information

  • Hours of Operation: HR Connect Walk-in Center is open Monday through Friday (except for holidays) from 9:00am - 5:00pm. Customers are strongly encouraged to come before 4:30pm to ensure that they can be serviced before the closing time.
  • Location: HR Connect Walk-in Center is located at 65 Court Street, Room 102, Brooklyn, NY 11201.
    • Nearest subway stops: Borough Hall [2, 3, 4, 5], Court St [M, R], and Jay St - Metrotech [A, C, F, R].
  • Calendar: Click here for the official Walk-in Center holiday hours and closings.


Services Offered at HR Connect Walk-in Center


  • Fingerprinting for DOE and for NYSED
  • DOE employee IDs
  • Leaves and benefits consultation
  • Certification (NYSED) inquiries
  • OSPRA 104
  • Dropping off forms
  • Retirement inquiries
  • Salary step, differential & upgrade inquiries
  • Courtesy computers

Fingerprinting Information

The HR Connect Walk-In Center and the Office of Personnel Investigation (OPI) are responsible for screening all new staff hired by the New York City Department of Education (DOE) to ensure the safety and well-being of students and staff. State education laws and DOE policy and practice mandate the taking of fingerprints as a prerequisite for licensure and/or employment. Particular attention is given to fingerprint results that reveal a criminal history. Click for important information regarding arrest and conviction information for both applicants and current employees.

IMPORTANT: Applicants must be fingerprinted to obtain employment with the New York City Department of Education. Cleared fingerprints do not guarantee employment with DOE or with a vendor providing services to the DOE. Cleared fingerprint results and eligibility for employment may change depending on the outcome of any investigations, as well as any arrests or changes in your DOE employment status that may have occurred after the date you were printed.


Fingerprinting process for various titles
 

  • Non-supervisory pedagogical titles (teachers, school psychologists, guidance counselors, school social workers, librarians, attendance teachers, school secretaries, lab specialists): Once you are nominated for a position, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Then you must come to the HR Connect Walk-in Center with your original I-9 documentation that shows eligibility to work in the U.S. Please refer to the I-9 Eligibility Form for a complete list of acceptable documentation.
  • Substitute paraprofessionals and substitute teachers: Once you are nominated for a position, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Then you must come to the HR Connect Walk-in Center with your original I-9 documentation that shows eligibility to work in the U.S. Please refer to the I-9 Eligibility Form for a complete list of acceptable documentation.    
  • Principals, assistant principals, education administrators: Once you are nominated for a position, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Then you must come to the HR Connect Walk-in Center with your original I-9 documentation that shows eligibility to work in the U.S. Please refer to the I-9 Eligibility Form for a complete list of acceptable documentation.
  • Custodial cleaners: Once you are put into the PETS roster by a custodial engineer, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Print out the Fingerprint Referral Form and then come to the HR Connect Walk-in Center with a government-issued photo identification and the Fingerprint Referral form for fingerprinting.  
  • Volunteers: Once you are nominated for a position, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Print out the Fingerprint Referral Form and then come to the HR Connect Walk-in Center with a government-issued photo identification and the Fingerprint Referral form for fingerprinting.  
  • Vendors / Non-DOE external agency staff (including those affiliated with after-school programs, consultants, contractors; excludes therapists & nurse titles): Once you are nominated for a position in the PETS roster by your non-DOE external employer, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Print out the Fingerprint Referral Form and then come to the HR Connect Walk-in Center with a government-issued photo identification and the Fingerprint Referral form for fingerprinting.  
  • Contractual occupational therapists, physical therapists, and school nurses: Once you are nominated for a position in the PETS roster by your non-DOE external employer/ORCS (Office of Related &Contractual Services) hiring manager, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Print out the Fingerprint Referral Form and then come to the HR Connect Walk-in Center with a government-issued photo identification and the Fingerprint Referral form for fingerprinting.  
  • GOPASS Volunteers: Once you are nominated for a position, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Print out the Fingerprint Referral Form and then come to the HR Connect Walk-in Center with a government-issued photo identification and the Fingerprint Referral form for fingerprinting.  
  • Student Teachers: Once you are nominated in PETS roster by your college or university, you will receive an email with instructions to log into the Applicant Gateway. You must complete and e-sign all required forms in Applicant Gateway. Then you must come to the HR Connect Walk-in Center with your government-issued photo identification, your school ID, and fingerprint payment of $115.

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Identification requirements for fingerprinting

All applicants must provide a valid government-issued photo ID to be fingerprinted.  Applicants for positions that are payrolled by DOE must also provide additional identification in accordance with federal employment eligibility requirements via the Employment Eligibility Verification (I-9) form. Click to access the I-9 form for a list of acceptable identification.

Fingerprinting Payment

The cost for fingerprinting at the HR-Connect Walk-In Center is $115. Acceptable forms of payment are:

  • Money orders (payable to NYCDOE/DHRT).
  • Personal checks (payable to NYCDOE/DHRT).
  • Credit card (except American Express) or debit card with a logo.
  • Paycheck deduction. Payment can be deducted from your paycheck if you are an applicant who has been hired as a teacher. Substitutes cannot have their payment deferred.

Note: You may not be required to provide the fee if you are on full public assistance, or if your program/employer has contracted with DOE to assume the cost of your fingerprinting.

Please be advised that your fingerprinting fees are non-refundable. We do not offer refunds for fingerprinting services even if your job offer has been withdrawn or security clearance has been denied. No exceptions


Alternative Fingerprinting/Job Fairs
The DOE provides fingerprinting services at each Job Fair site for individuals who still need to meet the fingerprint requirement. If you are being printed offsite through an arrangement with your recruiter or vendor employer, the fee for fingerprint services is $135.

If you were previously fingerprinted on behalf of the New York State Education Department (for example, when being certified), you will not need to be refingerprinted if you submit the OSPRA 103 in Applicant Gateway. Only internal DOE titles, like teachers, can submit the OSPRA 103. All external non-DOE titles and vendors must be fingerprinted again, even if the employee was previously fingerprinted by the New York State Education Department. When submitting the OSPRA 103 form, the Fingerprint Referral Form and I-9 Form are also required in Applicant Gateway. Please note: Once the OSPRA 103 has been submitted in Applicant Gateway, additional fingerprinting at 65 Court Street for the person who submitted the OSPRA 103 is prohibited.  There is no charge for submitting an OSPRA 103.

OSPRA 103 & OSPRA 104

  • OSPRA 103:
    • If an applicant has been already fingerprinted by the New York State Education Department (NYSED), submission of an OSPRA 103 in conjunction with an I-9 form and Fingerprint Referral form allows NYC DOE to access the results of those fingerprints instead of requiring the applicant to be fingerprinted a second time.
    • Only DOE employees who were nominated in Galaxy can submit an OSPRA 103. Non-DOE employees such as vendors/contractors must be fingerprinted at the HR Connect Walk-in Center.
    • OSPRA 103 requests generally take approximately7 business days to be processed.
  • OSPRA 104:
    • Applicants who were fingerprinted by NYC DOE after July 1, 1990 and would like to authorize NYC DOE to release fingerprint results to the NYSED can do so by submitting an OSPRA 104.
    • To submit an OSPRA 104:
      1. Obtain the OSPRA 104 form. It is available on DHR forms website: http://schools.nyc.gov/Offices/DHR/DHRForms/default.htm
      2. Complete sections 1 and 2. Please note that failure to complete all required fields accurately will delay processing.
      3. Sign and date in section 3.
      4. Submit the completed form to the OSPRA 104 Processing Unit via fax or mail:
        • Fax#: 718-935-2726
        • Mail: NYC DOE - HR Connect Walk-in Center
          65 Court St, Room 102, Brooklyn, NY 11201
    • OSPRA 104 requests generally take approximately 7 business days to be processed.

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DOE Employee ID Cards

  • Requirements for obtaining DOE employee ID card:
    • Non-Custodial employees:
      1. Must have clear fingerprint results posted in the DOE system (State and Federal).
      2. Digital photo and signature must be retained in the DOE database after February 20, 2011.
      3. Secured employment and be currently active on payroll with the NYCDOE.
      4. An official letter of request from an authorized hiring NYCDOE employee to release an employee identification card to the bearer of the letter. The official letter must contain the employee's full name, Social Security Number, current NYCDOE title/position, and payroll or location code (including district).
      5. A Valid government-issued photo ID. Note: All employees have 30 calendar days to obtain the requested ID from the date noted on their letter.
    • Custodial employees:
      1. Be listed as "Eligible" in PETS on a schools roster.

  • Replacement Employee ID Cards

For replacement of a lost, stolen, or mutilated employee ID card, which was originally issued after February 20, 2011, you must provide the HR Connect Walk-In Center with an official letter from your employer and a $10 fee (check or money order payable to NYCDOE/DHRT). This fee is waived if you provide a police report documenting a stolen ID card.

For replacement of a lost, stolen, or mutilated employee ID care which was originally issued prior to February 20, 2011, you will not incur a replacement fee.

There is no fee for replacement ID cards requested due to a name change, title change,  or work location change.

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