Family Welcome Centers

A mother and two students visit their local Family Welcome Center

Family Welcome Centers (FWCs) serve New York City families year-round with enrollment and admissions by appointmentFWCs can support with:

  • Enrollment: Assistance with enrolling your child in New York City public schools.
  • Transfers:  Help with transferring your child to another New York City public school.
  • Applications:  Support applying for 3-K, Pre-K, Kindergarten, Middle, and High School

Please note that the Family Welcome Centers will be closed on the following dates:

  • Thursday, June 5, 2025
  • Friday, June 13, 2025
  • Thursday, June 19, 2025

Additional Notes:

Please note that the Family Welcome Center location at Petrides will be moving to 365 Bay Street, Staten Island, NY, 10301, effective Monday, June 2, 2025. The Petrides location will permanently close effective 3:00 PM on Friday, May 30, 2025. For all inquiries, the office can be reached via email at BayStreetFWC@Schools.nyc.gov or by telephone at (718) 935-3500. 

** The Morningside FWC will be closed from 1 - 1:30 P.M. Monday through Friday until further notice. We apologize for any inconvenience this may cause.

How to Get Help

Enrolling at your zoned school:

Most elementary and middle school students can enroll directly at their zoned school, without having to visit a Family Welcome Center. To find your zoned school, follow these instructions:

  1. Visit schoolsearch.schools.nyc and enter your address in the School Name or Address search bar.
  2. In the Grade dropdown, choose your child's grade level.
  3. In the Borough dropdown, select the borough where you live.
  4. Click the Search button.
  5. Look for zoned schools under "Current Zoned Schools." 

Family Welcome Center Appointments:

Make an appointment by:

  • Emailing your local Family Welcome Center (See the list of FWC locations and contact information in the Family Welcome Center Locations section below).
  • Calling your Local Family Welcome Center if sending an email is not possible.

When you email us, please include the following information: 

  • Child’s Full Name
  • Date of Birth
  • Student ID Number (if available)
  • Brief summary of your needs

Operating Hours:

  • Monday to Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 3:00 PM

Appointments may take place in-person, by phone, or virtually.

** The Morningside FWC will be closed from 1 - 1:30 P.M. Monday through Friday until further notice. We apologize for any inconvenience this may cause.


Family Welcome Center Locations

Please note that the Family Welcome Center location at Petrides will be moving to 365 Bay Street, Staten Island, NY, 10301 effective Monday, June 2, 2025. The Petrides location will permanently close effective 3:00 PM on Friday, May 30, 2025. For all inquiries, the office can be reached via email at BayStreetFWC@Schools.nyc.gov or by telephone at (718) 935-3500. 

Bronx Family Welcome Center Locations

District 7 Resource Center

501 Courtlandt Avenue, Room 106, Bronx, NY 10451

  • Phone: 718-742-6594*
  • Director: Antoinette Mitchell
  • Districts Served: District 7

Fordham Family Welcome Center

1 Fordham Plaza, 7th Floor, Bronx NY 10458

  • Email: FordhamFWC@schools.nyc.gov
  • Phone: 718-329-8046
  • Director: Antoinette Mitchell
  • Districts Served: District 7, District 9, District 10

Zerega Family Welcome Center

1230 Zerega Avenue, Room 24, Bronx, NY 10462 

  • Email: ZeregaFWC@schools.nyc.gov
  • Phone718-828-7546
  • Director: Nyeema Byrnes James 
  • Districts Served: District 8, District 11, District 12

Brooklyn Family Welcome Center Locations

89th Street Family Welcome Center

415 89th Street, 4th Floor, Brooklyn, NY 11209

  • Email89thFWC@schools.nyc.gov
  • Phone: 718-759-3900, option #4
  • Supervisor: Edita Volovodovskaya
  • Districts Served: District 13, District 15, District 20, District 21

Ocean Family Welcome Center

1780 Ocean Avenue, 3rd Floor, Brooklyn, NY 11230

  • Email: OceanFWC@schools.nyc.gov 
  • Phone: 718-758-7744
  • Director: Elisha Carlos 
  • Districts Served: District 16, District 17, District 18, District 22

St. Marks Family Welcome Center

1665 St Marks Avenue, Room 116, Brooklyn, NY 11233

  • Email: StMarksFWC@schools.nyc.gov
  • Phone: 718-240-3601
  • Director: Fedryne Arencibia
  • Districts Served: District 14, District 19, District 23, District 32

Manhattan Family Welcome Center Locations

District 1 Family Resource Center

166 Essex Street, New York, NY 10002

  • Director: Vanessa Rivera
  • Districts Served: District 1

    333 7th Avenue Family Welcome Center

    333 Seventh Avenue, 12th Floor, Room 1211, New York, NY 10001

    • Email: 333FWC@schools.nyc.gov
    • Phone: 917-339-1763
    • Director: Vanessa Rivera
    • Districts Served: District 1, District 2, District 4

    Queens Family Welcome Center Locations

     Linden Family Welcome Center

    30-48 Linden Place, 2nd Floor, Flushing, NY 11354

    Queens Plaza North Family Welcome Center, 28-11 Queens Plaza North, 3rd Floor, Long Island City, NY 11101

    Sutphin Family Welcome Center, 90-27 Sutphin Boulevard, 1st Floor, Jamaica, NY 11435

    • Email: SutphinFWC@schools.nyc.gov
    • Phone: 718-557-2786
    • DirectorSarah Ehiozogie Nehikhare
    • Districts Served:  District 27, District 28, District 29

    Staten Island Family Welcome Center Location

    Please note that the Family Welcome Center location at Petrides will be moving to 365 Bay Street, Staten Island, NY, 10301 effective Monday, June 2, 2025. The Petrides location will permanently close effective 3:00 pm on Friday, May 30, 2025. For all inquiries, the office can be reached via email at BayStreetFWC@Schools.nyc.gov or by telephone at (718) 935-3500. 

     

    Petrides Family Welcome Center

    715 Ocean Terrace, Building A, Staten Island, NY 10301

    Registration Checklist

    Learn what to bring or provide when you enroll your child in school: