Family Welcome Centers (FWCs)
FWCs support families enrolling in NYC Public Schools with specific enrollment needs. Parents and guardians can schedule a virtual or in-person appointment at any of the locations to help them with school enrollment.
Services
Family Welcome Centers provide specific services. If your child has a zoned school or received an offer from a school through the admissions process, you need to contact that school directly for enrollment help. Family Welcome Centers can offer specific enrollment services which are listed below.
Get help enrolling a student in a NYC public school, whether new, returning, or switching from a charter or private school, and submit required documents online.
Get help transferring a student from one NYC public school to another. This includes travel hardship transfers for high school students.
Get assistance with exploring schools, applying, and checking waitlist status in MySchools.
Call 718-935-2828 for an Appointment
Before visiting, please review the information below.
You will need to provide ID and enrollment documentation during your meeting. Review the list of accepted documents on our Registration Checklist. Be prepared to provide this information electronically for virtual appointments.
Our office cannot make changes to the application or waitlist process. If you would like to explore other school options, you must add your child to the waitlists of other desired schools through your MySchools account.
New and returning elementary or middle school students do not need to visit our office – you can find your zoned school on Find a School and enroll directly at the school.
Please note that each appointment is reserved for up to two students. If you need assistance for more than two children, you may need to schedule an additional appointment. To schedule an appointment, please call 718-935-2828.
Family Welcome Center Locations
Appointments are encouraged. To schedule an appointment before visiting a Family Welcome Center, call 718-935-2828. Virtual appointments are also available.
Bronx
| Districts Served | Address |
|---|---|
| 7, 9, 10 | Fordham Family Welcome Center
1 Fordham Plaza, 7 th Floor, Bronx, NY 10458 Cross Streets : Mill River Road, Washington Avenue |
| 8, 11, 12 | Zerega Family Welcome Center
1230 Zerega Avenue, Room 24, Bronx, NY 10462 Cross Street s: Ellis Avenue, Newbold Avenue |
Brooklyn
| Districts Served | Address |
|---|---|
| 16,17,18, 22 | Ocean Family Welcome Center
1780 Ocean Avenue, 3rd Floor, Brooklyn, NY 11230 Cross Streets : Avenue L, Avenue M |
| 13,15, 20, 21 | 89
th
Street Family Welcome Center
415 89 th Street, 5th Floor, Brooklyn, NY 11209 Cross Streets : 4 Avenue, 5 Avenue |
| 14,19, 23, 32 |
St. Marks Family Welcome Center 1665 St. Mark's Avenue, Room 116, Brooklyn, NY 11233 Cross Streets : Thomas S. Boyland Street, Rockaway Avenue |
Manhattan
| Districts Served | Address |
|---|---|
| 1, 2, 4 | 333 7
th
Avenue Family Welcome Center
333 Seventh Avenue, 12th Floor, Room 1211, New York, NY 10001 Cross Streets : West 28 Street, West 29 Street |
| 3, 5, 6 | Morningside Family Welcome Center
123 Morningside Drive, Room 235, New York, NY 10007 Cross Streets : Amsterdam Avenue, Morningside Avenue |
Queens
| Districts Served | Address |
|---|---|
| 24, 30 | Queens Plaza North Family Welcome Center
28-11 Queens Plaza North, 3rd Floor, Long Island City, NY 11101 Cross Streets : 28 Street, 29 Street |
| 25, 26 | Linden Family Welcome Center
30-48 Linden Place, 2nd Floor, Flushing, NY 11354 Cross Streets : Whitestone Expressway, 31 Road |
| 27, 28, 29 | Sutphin Family Welcome Center
90-27 Sutphin Boulevard, 1st Floor, Jamaica, NY 11435 Cross Streets : 90 Avenue, Jamaica Avenue |
Staten Island
| Districts Served | Address |
|---|---|
| 31 | Bay Street Family Welcome Center
365 Bay Street, Staten Island, NY 10301 Cross Streets : Grant Street, St. Julien Place |