Translation of the NYC Public Schools' Website
The NYC Public Schools' website can be translated by selecting your language on the top part of any of its public pages. This feature has been enabled for your convenience using translation software powered by Google Translate. Please note, automated translation is not intended to replace human translators and is provided as a service to visitors of the website. Some content (such as images, videos, Flash, etc.) may not be translated.
Get Help In Your Language
Parent's Rights to Language Assistance Services
Parents have the right to translation and interpretation services if they require or request language assistance in order to communicate effectively with NYC Public School staff in accordance with Chancellor's Regulation A-663. To learn more about parents' rights, visit Parents Bill of Rights.
Helpful Resources
Connect to other NYC Public Schools resources in your language:
Print Me
- You may print and cut out an "I Speak" card, in ten languages, to request language assistance services when communicating with NYC Public School staff.
Multilingual "I Speak" Cards | Arabic | Bangla | Cantonese | French | Haitian Creole | Korean | Mandarin | Russian | Spanish | Urdu | Coming Soon: Albanian, Ukrainian, and Uzbek
- Language Access for NYC Public Schools Families brochures advise families of the availability of language assistance services. Request one at your school!
Language Access for NYCPS Families Brochure
Request Language Services
Families may request language assistance services at the student's school at any time! Ask the parent coordinator, principal, or complete the Translation and Interpretation Services Request Form to request these services.
The NYC Public Schools’ Office of Language Access (OLA) will forward your request to the appropriate school, office or Committee on Special Education (CSE).
The Translation and Interpretation Services Request form is available in the following languages:
Arabic | Bangla | Chinese (Simplified) | Chinese (Traditional) | English | French | Haitian Creole | Korean | Russian | Spanish | Urdu | Coming Soon: Albanian, Ukrainian, and Uzbek
Please note language assistance services may vary depending on the type of school the student attends. Families can also call 311 to make a request for language assistance services. Interpretation, over-the-phone, is available in over 200 languages.
New York City Public Schools Staff should log in to the employee-only InfoHub page for language access support and services.
Request Sign Language Interpretation Services
For sign language interpretation services, please contact the school’s parent coordinator, principal, or the Office of Sign Language Interpreting Services at OSLIS@schools.nyc.gov.
Connect With the Office of Language Access
If you or someone you know
needs help receiving information or communicating with a school staff
member in a language other than English, please contact your school’s parent coordinator, principal, call 311, or visit Contact OLA.
The Contact OLA form is available in the following languages:
Arabic | Bangla | Chinese (Simplified) | Chinese (Traditional) | English | French | Haitian Creole | Korean | Russian | Spanish | Urdu | Coming Soon: Albanian, Ukrainian, and Uzbek
New York City Public Schools Staff should log in to the employee-only InfoHub page for language access support and services.
Share Your Language Services Experience
You may provide feedback on the NYC Public Schools' language assistance services by sharing your experience with the school's parent coordinator, principal, completing the Translation & Interpretation Feedback Survey, or calling 311.
The Translation & Interpretation Feedback Survey is available in the following languages:
Arabic | Bangla | Chinese (Simplified) | Chinese (Traditional) | English | French | Haitian Creole | Korean | Russian | Spanish | Urdu | Coming Soon: Albanian, Ukrainian, and Uzbek
New York City Public Schools Staff should log in to the employee-only InfoHub page for language access support and services.
Frequently Asked Questions
1. What language assistance services are available?
Language assistance services available to parents/guardians of NYCPS students include translation of written communications such as report cards, health forms, school event flyers and special education documents and interpretation services while speaking with NYCPS staff members.
2. How can I request language assistance services to participate in my child’s school?
You may request translation and interpretation services at any time.
- Inform an NYCPS school staff of your preferred written and spoken languages.
- Print and cut out an "I Speak" card and show it to an NYCPS staff member.
I speak cards are available in the following languages: | | | | | | | | | | | Coming Soon: Albanian, Ukrainian, and Uzbek.
- Ask an NYCPS school staff member to request a translation of a document into your preferred written language. Once the translation is completed, the staff member should provide the translated document to you directly.
- Ask for an interpreter when speaking with an NYCPS staff member. NYCPS staff have access to on-demand over-the-phone interpretation services in over 250 languages.
- Complete the NYCPS’ .
The Translation and Interpretation Services Request form is available in the following languages: Arabic | Bangla | Chinese (Simplified) | Chinese (Traditional) | English |French | Haitian Creole | Korean | Russian | Spanish | Urdu | Coming soon: Albanian, Ukrainian, and Uzbek.
- Call NYCPS at 718-935-2013 or 311 to request language assistance services.
3. Is NYCPS required to provide me with language assistance services?
Parents have the right to translation and interpretation services if they require or request language assistance to communicate effectively with the NYCPS. For more information visit the Parent Bill of Rights webpage.
4. What types of written communications are available in translation?
Written communications related to enrollment, academic standards, programs, events open to parents, school closures, health, safety, legal or disciplinary matters, and entitlement to public education are available in translation.
5. How can I get my child’s special education evaluation conducted in another language?
Families can visit Evaluation (nyc.gov) for more information on obtaining special education evaluations in the student’s home language.
6. How can I change my written or spoken language preference with the NYCPS?
At the school, you may advise the parent coordinator or office staff of your preferred written and spoken language at any time.
7. Will I receive language assistance services while enrolling my child in school?
Families can request an interpreter to speak with a NYCPS staff member or request translation of enrollment-related documents in their preferred language during the enrollment process. Visit schools.nyc.gov/enrollment for specific enrollment information.
8. Do I have to pay for language assistance services?
NYCPS provides translation and interpretation services at no cost to families.
9. How can I get help if the school is not providing me with language assistance services?
Families can seek help by visiting the schools.nyc.gov/hello webpage. On this page you may find options to:
9. How can I learn English?
The Office of Family and Community Engagement (FACE) is committed to strengthening the relationships between NYC Public Schools, families, and communities for student success. Families may visit Family and Community Empowerment (FACE) for learning opportunities.
Having Difficulties Obtaining Language Assistance Services?
If you are facing difficulties in obtaining language assistance, we're here to support you! Visit the Get Help or Parent Complaints and Appeals pages for additional resources. You can also submit a claim through the Translation and Interpretation Services Complaint Form. Your claim will be reviewed to ensure you receive the support you need.
The Translation and Interpretation Services Complaint Form is available in the following languages:
Arabic | Bangla | Chinese (Simplified) | Chinese (Traditional) | English | French | Haitian Creole | Korean | Russian | Spanish | Urdu | Coming Soon: Albanian, Ukrainian, and Uzbek.